Terms of Service

Effective Date: August 29, 2025

Welcome to GRASP Math (“we,” “our,” or “us”). These Terms of Service (“ToS”) govern your access and use of our educational services, subscription programs, referral rewards, online community features, and all content made available through http://www.grasp-math.com and related platforms (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these ToS. If you do not agree, you must discontinue use immediately.

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1. Purpose of the Terms of Service

The purpose of these ToS is to establish a legally binding agreement between you (“User,” “you”) and GRASP Math. These ToS:

• Define rights and obligations regarding use of the Service.
• Protect the integrity of GRASP Math’s educational materials and community.
• Outline payment, membership, and referral rules.
• Provide liability limitations, dispute resolution, and termination procedures.

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2. Acceptance of Terms

• Binding Agreement: By visiting, browsing, creating an account, or paying for membership, you accept these ToS.
• Modifications: We may revise these ToS at any time. The “Effective Date” will be updated, and major changes will be communicated via email or homepage notice. Continued use constitutes acceptance of the updated ToS.
• Eligibility: You must be at least 13 years old, and if under 18, have parental consent. Accounts may be suspended for misrepresentation.

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3. Services Provided

GRASP Math provides:

• Educational materials in Geometry, Reasoning, Algebra, Statistics, and Probability.
• Online tutoring sessions, recorded lessons, and practice assessments.
• Community forums for discussion and peer engagement.
• A referral rewards program.

We may update, modify, or discontinue any Service at any time.

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4. Account Registration and Security

• Users must provide accurate, complete, and current information when creating an account.
• Users are responsible for maintaining account confidentiality and security.
• GRASP Math is not liable for losses resulting from compromised accounts.
• We may reclaim usernames or terminate inactive accounts.

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5. Membership, Pricing, and Billing

• Subscription: $50/month, 6-month minimum commitment.
• Billing Cycle: Automatically billed monthly from the enrollment date.
• Renewal: Auto-renews unless canceled.
• Changes: GRASP Math may update fees with prior notice.
• Payment Methods: Credit/debit card, PayPal, or other listed processors.

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6. Referral Program

• Eligibility: Active members may refer new users.
• Reward: $50 per successful referral (credited or as specified).
• Limitations: No self-referrals, fraudulent accounts, or abuse. Violations may result in forfeiture of rewards and account suspension.

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7. Refund & Cancellation Policy

• Please refer to Refund Policy for information on refunds
• Cancellations: Must be submitted via account settings or support. Access continues until billing cycle end.
• Non-Refundable Fees: Add-on services, past billing cycles, or referral credits.

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8. User Responsibilities and Conduct

Users must:

• Use the Service only for lawful, educational purposes.
• Respect staff and peers (no harassment, hate speech, threats, or spamming).
• Not post or share obscene, illegal, or infringing content.
• Not distribute GRASP Math materials externally.
• Comply with all applicable laws.

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9. Community Guidelines

• No cheating or misuse of tutoring services.
• No sharing answers to paid content in public forums.
• No unauthorized advertising, self-promotion, or solicitation.
• GRASP Math reserves the right to remove content or suspend accounts violating guidelines.

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10. Intellectual Property

• Ownership: All GRASP Math content (lessons, graphics, videos, logos) is owned by GRASP Math.
• License: Users receive a limited, non-transferable license for personal learning use only.
• Restrictions: You may not copy, resell, redistribute, or publicly display GRASP Math content without written consent.
• User Content: By submitting posts or uploads, you grant GRASP Math a worldwide, royalty-free license to display and use such content within the Service.

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11. Misuse of Services

Users may not:

• Attempt to hack, reverse engineer, or interfere with Service security.
• Scrape, crawl, or collect data from the platform without authorization.
• Upload malware, spam, or malicious code.
• Forge headers, impersonate others, or misrepresent affiliation.

Violations may result in suspension, termination, and possible legal action.

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12. Advertising and Third-Party Services

• GRASP Math may display educational partnerships or affiliate links.
• We do not share personally identifiable information with advertisers except as described in the Privacy Policy.
• Third-party links are provided “as-is,” and GRASP Math is not responsible for their content.

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13. Cookies and Privacy

Your use of the Service is subject to our:

• Privacy Policy – governs collection and use of personal data.
• Cookie Policy – explains cookies and tracking technology.

By using GRASP Math, you consent to both.

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14. Termination of Accounts

We may suspend or terminate accounts for:

• Violations of these ToS or Community Guidelines.
• Non-payment of fees.
• Fraudulent activity or referral abuse.
• Extended inactivity.

Upon termination:

• Access to content ceases immediately.
• GRASP Math may delete user content.
• Fees already paid remain non-refundable.

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15. Dispute Resolution

1. Informal Resolution: Users should contact support first.
2. Mediation: If unresolved, disputes go to mediation in San Francisco, CA.
3. Arbitration: If mediation fails, disputes go to binding arbitration under the AAA rules.
4. Small Claims Exception: Either party may pursue small claims court if eligible.
5. Class Action Waiver: Users waive rights to class or collective actions.

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16. Limitation of Liability

• The Service is provided “as-is” without warranties.
• GRASP Math does not guarantee academic outcomes.
• Total liability shall not exceed the greater of:
  • Fees paid in the past six (6) months, or
  • $100.

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17. Indemnification

Users agree to indemnify and hold harmless GRASP Math, its staff, affiliates, and licensors from claims, damages, and expenses arising out of:

• User’s violation of these ToS.
• Content submitted by the user.
• Misuse of the Service.

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18. Copyright Complaints (DMCA Policy)

If you believe your copyrighted work has been infringed, submit a written notice to:
📧 support@grasp-math.com
with:

• Identification of the copyrighted work.
• Identification of infringing material.
• Your contact information.
• A statement under penalty of perjury that you are authorized to act.

GRASP Math will respond in accordance with the DMCA.

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19. Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, war, strikes, power outages, or internet disruptions.

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20. Governing Law

• These ToS shall be governed by the laws of the State of California.
• Jurisdiction shall lie exclusively with courts located in San Francisco, CA.

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21. Severability

If any provision of these ToS is found invalid, the remaining provisions shall remain in full effect.

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22. No Waiver

Failure by GRASP Math to enforce any right under these ToS does not constitute a waiver of such rights.

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23. Contact Information

For questions about these ToS, contact:

📧 support@grasp-math.com
📍 San Francisco, CA

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Privacy Policy

Effective Date: August 29, 2025

Welcome to GRASP Math (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use http://www.grasp-math.com and related services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, you must discontinue use immediately.

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1. Purpose of This Privacy Policy

• Provide transparency about what information we collect.
• Explain how we use and share that information.
• Inform you of your rights under data protection laws (GDPR, CCPA, etc.).
• Describe safeguards we use to protect your data.

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2. Information We Collect

A. Personal Information

Information that can identify you as an individual, including:

• Contact Information: Name, email, phone, postal address.
• Account Information: Username, password, membership details.
• Payment Information: Credit card details, billing address, transaction history (processed by third-party payment processors, not stored by us in full).
• Profile Information: Optional details like profile photo, preferences, or learning goals.
• Communications: Emails, chat messages, or support inquiries.

B. Non-Personal Information

• Usage Data: Pages visited, time on site, features used.
• Device Data: Browser type, operating system, IP address, device identifiers.
• Cookies/Tracking Data: Session cookies, analytics tags, preference storage.
• Aggregated Data: Statistics that do not personally identify you.

C. Sensitive Data

We do not intentionally collect sensitive information (race, religion, health, political views). If you choose to provide it, you consent to its processing.

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3. How We Collect Information

1. Directly from You
   • Account registration
   • Subscription purchases
   • Customer support requests
2. Automatically
   • Cookies, web beacons, pixels
   • Server logs and analytics tools
3. Third Parties
   • Payment processors (Stripe, PayPal)
   • Analytics services (Google Analytics)
   • Referral tracking systems

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4. How We Use Information

• Provide Services: Account setup, tutoring delivery, payment processing.
• Personalization: Customize lessons, recommend content.
• Customer Support: Respond to inquiries, troubleshoot issues.
• Communications: Send service updates, receipts, account notices.
• Marketing: With your consent, send promotional offers.
• Security: Detect fraud, prevent unauthorized access.
• Legal Compliance: Fulfill tax, regulatory, or law enforcement requests.
• Business Operations: Data analytics, internal reporting, research.

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5. Sharing of Information

We share information only in limited circumstances:

1. Service Providers: Payment processors, hosting providers, analytics vendors.
2. Business Partners: For joint educational programs or promotions (with consent).
3. Legal Compliance: When required by law or government request.
4. Business Transfers: In case of merger, acquisition, or asset sale.
5. With Consent: If you opt in to third-party communications.
6. Aggregated/Anonymized Data: For analytics, not linked to you.

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6. Data Security

We implement safeguards to protect your information:

• Encryption: SSL/TLS for data in transit.
• Access Controls: Limited to authorized staff.
• Monitoring: Intrusion detection, audits, penetration testing.
• Incident Response: Breach notification as required by law.
• Third-Party Contracts: Vendors must comply with privacy laws.

User responsibility: You must use strong passwords and keep them confidential.

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7. Data Retention

We retain data only as long as needed:

• Operational: While your account is active.
• Legal Compliance: Financial records may be kept for up to 7 years.
• Disputes: Longer retention if required for litigation or investigations.
• Backups: Temporary retention for disaster recovery.
  After retention periods expire, data is securely deleted or anonymized.

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8. International Data Transfers

If you are outside the U.S., your data may be transferred to servers in the U.S. or other countries. We use safeguards such as:

• Standard Contractual Clauses (SCCs)
• Data processing agreements with vendors
• Encryption and contractual limitations

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9. User Rights

Depending on your jurisdiction, you may have rights including:

• Access: Request a copy of your data.
• Correction: Update inaccurate information.
• Deletion: Request erasure (“right to be forgotten”).
• Restriction: Limit how your data is used.
• Portability: Export your data in machine-readable format.
• Objection: Opt-out of certain uses (e.g., marketing).
• Withdraw Consent: Stop processing based on consent.
• Lodge Complaint: File with a data protection authority.

Requests can be made by contacting support@grasp-math.com. Identity verification may be required.

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10. Cookies and Tracking Technologies

We use cookies for:

• Essential Functionality (login, navigation)
• Performance Tracking (analytics, usage patterns)
• Preferences (language, settings)
• Marketing (ads, referral tracking)

You can manage cookies via browser settings. Disabling may affect functionality.

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11. Third-Party Links and Services

Our site may link to third-party sites (social media, payment processors, educational partners). We are not responsible for their privacy practices. Review their policies before use.

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12. Legal Basis for Processing (GDPR)

We process data under these bases:

• Consent (marketing communications).
• Contractual Necessity (membership payments, account access).
• Legitimate Interests (fraud prevention, service improvements).
• Legal Obligation (tax compliance).
• Vital Interests (emergency disclosures).

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13. Children’s Privacy

GRASP Math is not directed at children under 13. If we discover we have collected personal data from a child without parental consent, we will delete it.

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14. Business Transfers

In the event of merger, acquisition, or bankruptcy, user data may be transferred. We will notify you before ownership or control changes.

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15. Changes to This Privacy Policy

We may update this Privacy Policy as needed.

• Notice: “Effective Date” will be updated.
• Major Changes: We may send an email or post a prominent notice.
• Your Responsibility: Review this policy periodically. Continued use means acceptance.

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16. Contact Information

If you have questions, requests, or complaints regarding this Privacy Policy, contact us at:

📧 support@grasp-math.com
📍 San Francisco, CA

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